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Our “Occidental Costa Cancun” Review
Nestled in the beautiful surroundings of Cancun, the Occidental Costa Cancun offers a blend of comfort, hospitality, and a family-friendly atmosphere. With its convenient location near the ferry terminal for Isla Mujeres and a range of amenities catering to guests of all ages, this hotel has become a popular choice for vacationers. Here’s an in-depth look at what you can expect during your stay.
Location and Accessibility
The hotel is strategically located close to local attractions, making it easy to explore the vibrant culture of Cancun. Guests appreciate the proximity to public transportation, allowing for quick access to downtown markets, restaurants, and nightlife. However, while the beachfront location is a plus, the beach area itself is small, and some guests noted it can get crowded due to nearby boat traffic.
Accommodations
Rooms at Occidental Costa Cancun are generally clean, spacious, and well-maintained. Many guests enjoyed their accommodations, particularly those with ocean views or balconies featuring hammocks. The daily housekeeping service is often praised, though some reviews pointed out issues such as noise from neighboring rooms and occasional maintenance problems, like malfunctioning air conditioning. Overall, the accommodations offer a comfortable retreat after a day of adventure.
Dining Options
Dining experiences at the hotel receive mixed reviews. The buffet, while offering a variety of food, can be repetitive over time, with some guests describing it as average in quality. However, the specialty restaurants, particularly the Mexican and seafood options, are frequently highlighted for their delicious offerings and attentive service. Reservations for these restaurants must be made early in the day, which some guests found inconvenient. Additionally, the availability of a 24-hour snack bar is appreciated, although some guests wished for a greater variety of snacks.
Staff and Service
One of the standout features of Occidental Costa Cancun is its staff. Guests often commend the friendly and attentive nature of the employees, particularly those from the entertainment team. Specific staff members like Brandon, Sheyla, and Alfredo have received high praise for their exceptional service and ability to engage guests in activities. However, there are some reports of inconsistent service at the reception, with long wait times during check-in and check-out and instances of unhelpfulness.
Entertainment and Activities
The hotel boasts a variety of activities, making it an excellent choice for families. The entertainment staff organizes daily games, aqua aerobics, and evening shows, which many guests enjoyed. Highlights include themed nights and live performances, especially the tribute shows. However, some guests expressed a desire for more variety in nighttime entertainment and noted that the shows could start later to accommodate guests looking for a vibrant nightlife experience.
Beach and Pool
While the pool area is well-maintained and offers a pleasant environment for relaxation, the beach quality is mixed. Guests appreciate the calm waters, making it suitable for families with children, but the small size of the beach and its proximity to the ferry dock detracted from the overall beach experience for some. Reports of murky water and seaweed issues were also noted, which may not appeal to those looking for pristine beach conditions.
Connectivity and Amenities
Wi-Fi is an area of concern, as it is not included in the all-inclusive package and incurs additional charges, which many guests found frustrating. The hotel provides several amenities, including a spa, gym, and various dining options. However, improvements could be made in the availability of activities specifically for older children and adults.
Areas for Improvement
Despite the many positive aspects, there are areas where the hotel could enhance the guest experience:
– Food Quality: Improving the variety and quality of buffet offerings to avoid repetitiveness.
– Service Efficiency: Streamlining the check-in and reservation processes to reduce wait times and improve communication.
– Noise Management: Addressing noise issues from nearby entertainment and ensuring better soundproofing in rooms.
Conclusion
Occidental Costa Cancun presents a solid option for travelers seeking a family-friendly vacation in a clean and welcoming environment. While the hotel boasts friendly staff and a variety of activities, potential guests should be aware of some drawbacks, particularly regarding food quality and beach conditions. Overall, many guests leave with fond memories and a desire to return, making it a commendable choice for those looking to enjoy the beauty of Cancun.
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“Occidental Costa Cancun” Hacks!
Hack #1 Book Early for A La Carte Restaurants
At the Occidental Costa Cancun, dining at the resort’s specialty a la carte restaurants can be a delightful highlight of your stay, but timing is everything. One effective hack for securing your preferred dining experience is to book early. Reservations for these coveted restaurants open each day at 7 AM, so setting your alarm for a little before that can make all the difference. By being one of the first guests to call in or visit the reservation desk, you can lock in prime dining times and avoid the disappointment of being unable to secure a table at your desired spot. Given the popularity of the resort and its culinary offerings, this proactive approach ensures you enjoy the flavorful, diverse menu options at your leisure.
Additionally, making early reservations not only grants you a better chance of dining at your top choices but also allows you to plan your vacation schedule more efficiently. With Cancun’s vibrant nightlife and breathtaking beaches just a short distance away, having your dinner plans set in advance frees up your evenings for exploring the local culture or relaxing by the sea. The Occidental Costa Cancun is known for its exceptional service and inviting atmosphere, so whether you’re indulging in gourmet fare or enjoying a casual meal, early reservations can elevate your overall experience, ensuring that your time in this beautiful destination is both memorable and enjoyable.
Hack #2 Take Advantage of Daily Activities
At the Occidental Costa Cancun, guests can elevate their vacation experience by fully engaging in the hotel’s diverse daily activities. From lively pool games to invigorating dance classes, the animation team curates a vibrant atmosphere that encourages participation and interaction among guests. Particularly noteworthy are the dynamic sessions led by Brandon and Sheyla, who have garnered high praise for their infectious energy and ability to create a welcoming environment. Embrace the opportunity to socialize, learn new skills, and perhaps even make lasting friendships while soaking up the sun.
Additionally, participating in these daily activities not only enhances your stay but also allows you to immerse yourself in the spirit of Cancun culture. With the stunning backdrop of the Caribbean Sea, these moments become more than just entertainment; they are an integral part of your holiday experience. Whether you’re looking to get your heart racing with some poolside competitions or unwind through dance, these events provide a perfect blend of relaxation and excitement that can transform your stay at Occidental Costa Cancun into an unforgettable adventure.
Hack #3 Utilize the Beach Bar
One of the best hacks for an enjoyable stay at Occidental Costa Cancun is to take full advantage of the vibrant Beach Bar. Situated conveniently within the resort, this lively spot is not just a place to grab a drink; it’s a social hub where guests can unwind while enjoying the stunning views of the Caribbean Sea. Many visitors have lauded the bartenders for their exceptional friendliness and attentiveness, ensuring that your glass is never empty and your experience is always pleasant. Whether you’re lounging on the beach or taking a break from the pool, the Beach Bar serves as the perfect oasis to sip on a refreshing cocktail or a local Mexican beer.
Additionally, the Beach Bar’s location makes it an ideal place to catch the breathtaking sunsets that Cancun is famous for. By planning your afternoon to include a visit just before dusk, you can savor a delightful drink while watching the sky transform into a canvas of vibrant colors. This simple hack not only enhances your relaxation but also creates lasting memories of your time in this tropical paradise. So, make sure to carve out some time during your stay to enjoy this delightful feature of Occidental Costa Cancun.
Hack #4 Explore Nearby Attractions
For guests staying at Occidental Costa Cancun, one of the most rewarding hacks is to take advantage of the hotel’s proximity to ferry services that whisk you away to the enchanting Isla Mujeres. Just a short ride from the mainland, this idyllic island offers pristine beaches, a charming town, and a plethora of activities that make for an unforgettable day trip. Renting beach chairs allows you to soak up the sun in comfort, while golf carts provide an easy and fun way to explore the island at your leisure. Don’t miss the chance to visit the famous Playa Norte, known for its crystal-clear waters and soft sands.
In addition to Isla Mujeres, the surrounding area boasts a wealth of attractions that cater to all interests. Take a moment to plan your excursions; whether you’re drawn to the vibrant local markets, ancient Mayan ruins, or thrilling water sports, there’s something for everyone just a stone’s throw away from your hotel. By incorporating these nearby adventures into your stay, you can enhance your experience at Occidental Costa Cancun, ensuring that you leave not just with fond memories of the hotel, but also with a deeper appreciation of the beautiful and culturally rich destination of Cancun.
Hack #5 Enjoy the Shows
When staying at the Occidental Costa Cancun, one of the best hacks to enhance your experience is to take full advantage of the nightly entertainment offered at the resort. The vibrant shows, particularly the Mexican night, showcase the rich culture and traditions of the region and are not to be missed. Guests highly recommend attending performances like the electrifying Michael Jackson tribute show, which brings a unique twist to the resort’s entertainment lineup, and the captivating Day of the Dead celebration that honors this important Mexican holiday with colorful displays and performances. These shows not only provide a fun and engaging way to spend your evenings but also offer a glimpse into the local culture that makes Cancun such a desirable destination.
Additionally, make sure to arrive early to secure good seating, as these popular performances can draw quite a crowd. Engaging with fellow guests and staff before the shows can also enhance your experience, providing you with insights and recommendations on what to look forward to. With the backdrop of the Caribbean Sea and the lively atmosphere of the Occidental Costa Cancun, enjoying these entertainment offerings will undoubtedly add a memorable touch to your stay in this beautiful part of Mexico.
Hack #6 Interact with Staff
At the Occidental Costa Cancun, one of the best hacks to elevate your stay is to actively engage with the staff. Given the hotel’s reputation for exceptional service, taking the time to build rapport with the team can lead to a more personalized experience. Whether it’s a friendly chat at check-in or seeking recommendations for local attractions and dining, staff members are often eager to share their insights and cater to your preferences. This not only enhances your overall experience but can also unveil hidden gems within the hotel and the surrounding area.
Moreover, don’t hesitate to make special requests during your stay. The attentive staff at Occidental Costa Cancun are known for going above and beyond to ensure guests have a memorable visit. By expressing your needs or preferences, such as room location or dietary restrictions, you may find that they go out of their way to accommodate you. This interaction not only fosters a welcoming atmosphere but also creates opportunities for delightful surprises, making your time in Cancun even more enjoyable.
Hack #7 Room Selection
When planning your stay at Occidental Costa Cancun, one of the most effective hacks to enhance your experience is to carefully select your room. If you have the opportunity, request a room with a view of the stunning pool or the sparkling ocean. Many reviewers have noted that while the hotel offers comfortable accommodations, those facing the parking lot tend to offer less appealing vistas. Choosing a pool or ocean view room will not only elevate your stay but also allow you to fully appreciate the natural beauty of Cancun, making your mornings and evenings more enjoyable as you soak in the vibrant scenery.
Additionally, securing a room with a view can significantly enhance your overall experience at this tropical paradise. Picture yourself sipping a cocktail on your balcony, gazing out at the azure waters, or watching the sunset over the horizon after a day of exploring the local attractions. The picturesque backdrop can serve as a perfect complement to the resort’s amenities, including its beautiful pools and direct beach access. So, when booking your stay, don’t hesitate to mention your preference for a room with a view—it’s a small request that can make a world of difference during your vacation.
Hack #8 Free Wi-Fi Options
When staying at the Occidental Costa Cancun, it’s important to be mindful of the hotel’s Wi-Fi policy. While guests are offered an initial complimentary 30 minutes of internet access, further connectivity incurs a fee. To make the most of your online experience without breaking the bank, consider utilizing the hotel’s lobby, where complimentary Wi-Fi is available. This can be an ideal spot to catch up on emails or share your vacation highlights with friends and family back home.
Alternatively, for those who need consistent and reliable internet access throughout their stay, purchasing a local SIM card can be a savvy investment. Local providers often offer competitive rates and robust data packages, ensuring that you remain connected while exploring the stunning beaches and vibrant nightlife of Cancun. Whether you’re lounging by the pool or venturing out to discover the wonders of this beautiful destination, these hacks will enhance your experience at the Occidental Costa Cancun.
Hack #9 Meal Variety
At Occidental Costa Cancun, guests seeking a culinary adventure should consider stepping beyond the buffet to truly savor the flavors of the region and beyond. Although the buffet offers a decent selection, some visitors have noted that it can lack the variety one might expect from a resort of this caliber. To enhance your dining experience, don’t miss out on the themed restaurants available on-site. The Mexican restaurant, in particular, showcases the rich and vibrant flavors of traditional Mexican cuisine, while the Italian venue serves up delectable pasta dishes and classic recipes that will transport you straight to Italy.
For those looking to elevate their stay, making reservations at these specialty restaurants can significantly enrich your holiday experience. The intimate settings and unique menus provide a refreshing contrast to the buffet, allowing you to indulge in a diverse array of culinary delights. Given the resort’s location in the beautiful Cancun, where the vibrant local culture is deeply intertwined with its food, taking the time to explore these dining options will not only satisfy your palate but also immerse you in the joyful culinary scene of this stunning coastal paradise.
Hack #10 Take Advantage of Wait Staff
At Occidental Costa Cancun, one of the most delightful hacks for enhancing your stay is to fully embrace the attentive wait staff available by the poolside and beach areas. This resort prides itself on providing exceptional service, ensuring that you can unwind without the hassle of getting up from your comfortable lounger. Imagine sipping a refreshing cocktail or enjoying a chilled beverage while basking in the warm Cancun sun, all without lifting a finger. The friendly and efficient staff are always on hand to cater to your needs, allowing you to immerse yourself in the serene atmosphere that this idyllic destination offers.
Additionally, taking advantage of the wait staff not only elevates your relaxation experience but also enhances your enjoyment of the resort’s vibrant outdoor setting. As you lounge by the pristine beaches or the inviting pools, you can indulge in a variety of drinks, from tropical cocktails to non-alcoholic refreshments, all served promptly to your side. This seamless service is a hallmark of the Occidental Costa Cancun, enabling you to focus on what truly matters: enjoying the beautiful surroundings and creating lasting memories in this stunning part of Mexico. So, kick back and let the attentive staff take care of your refreshment needs, ensuring a truly blissful getaway.
Hack #11 Ask for Personal Touches
When staying at the Occidental Costa Cancun, one of the delightful hacks to enhance your experience is to take advantage of the hotel’s willingness to provide personal touches for special occasions. Guests have reported that simply asking about special arrangements can result in charming surprises, such as celebratory decorations in their rooms for birthdays or anniversaries. This thoughtful service can transform an ordinary stay into a memorable celebration, adding an extra layer of joy to your vacation.
To ensure you get the most out of this personalized service, it’s advisable to notify the hotel in advance of your special occasion. Whether you’re celebrating a milestone birthday, an anniversary, or just want to create a romantic atmosphere, the staff at Occidental Costa Cancun is eager to accommodate your requests. This small yet meaningful gesture can elevate your experience, making your stay not just a getaway, but a cherished memory. So don’t hesitate—let the staff know what you’re celebrating, and enjoy the extra touch of warmth and hospitality that Cancun is known for.
Hack #12 Plan for the Beach
When staying at Occidental Costa Cancun, it’s essential to plan your beach experience wisely. While some guests have noted that the hotel’s beach may be on the smaller side and not as visually stunning as other options in the area, there are numerous nearby resorts and public beaches that offer a more expansive and picturesque setting. Before diving into your beach day, take a moment to consult with the knowledgeable concierge at the hotel. They can provide tailored recommendations for the best nearby spots, ensuring you enjoy the sun, sand, and surf to the fullest.
Furthermore, don’t hesitate to explore the vibrant coastal surroundings of Cancun. The area is renowned for its stunning beaches, and just a short distance from the Occidental Costa Cancun, you’ll find options that cater to all preferences, whether you’re seeking lively beach clubs or tranquil stretches of sand. By taking the time to discover these alternative locales, you can enhance your vacation experience and create lasting memories of your time in this beautiful Mexican paradise.
Hack #13 Utilize the Pool
At Occidental Costa Cancun, the pool area emerges as a vibrant hub for both relaxation and social interaction, making it a must-visit spot during your stay. With its inviting blue waters and well-maintained surroundings, the pool provides the perfect backdrop for leisurely days under the warm Mexican sun. Guests have frequently praised the lively atmosphere, which is enhanced by a variety of poolside games and activities organized by the hotel staff. Whether you’re looking to dive into a game of water volleyball, participate in an afternoon dance class, or simply lounge with a refreshing cocktail in hand, the pool area is an ideal setting for both fun and unwinding.
To fully embrace the experience at Occidental Costa Cancun, consider scheduling your pool time during the day to benefit from the sun’s rays and enjoy the array of activities offered. Not only will you get to engage with fellow guests, but you’ll also have the chance to soak in the stunning views of the Caribbean Sea from your poolside vantage point. As many visitors have noted, this lively atmosphere can be a great way to socialize and forge new friendships, making your vacation experience even more memorable. So, pack your sunscreen and dive into the delightful world of relaxation and entertainment that awaits you at the pool!
Hack #14 Be Prepared for Limited Room Service
When planning your stay at the Occidental Costa Cancun, it’s crucial to be aware that while the resort offers an enticing all-inclusive experience, room service is not included in that package. This means that guests should prepare themselves for limited options when it comes to dining in the comfort of their rooms. To make the most of your culinary experience, consider scheduling your meals around the resort’s diverse buffet and à la carte restaurants. The buffet provides a wide variety of international and local cuisines, perfect for those looking to sample the rich flavors of Mexico, while the à la carte options offer a more intimate dining experience with carefully curated dishes.
To enhance your stay, take advantage of the resort’s vibrant dining atmosphere by planning your meals at peak times to enjoy the liveliness of the dining areas. You can also explore the local culinary scene in Cancun by venturing outside the resort for a meal or two; the city is renowned for its delightful street food and gourmet restaurants. By strategically planning your dining around the resort’s offerings and the local delights, you can fully enjoy the flavors of Cancun while maximizing your overall experience at Occidental Costa Cancun.
Hack #15 Tip Generously for Great Service
At Occidental Costa Cancun, where hospitality is a cornerstone of the guest experience, one simple hack can elevate your stay significantly: tip generously. Many previous visitors have noted that the attentive staff consistently goes above and beyond to ensure a memorable vacation. By leaving a little extra for your servers, bartenders, and housekeeping, you not only express your gratitude but also encourage even greater service levels. This practice can lead to personalized touches, such as preferred seating at restaurants, quicker drink service at the bars, or thoughtful amenities in your room, making your stay all the more enjoyable.
Furthermore, Cancun’s vibrant atmosphere thrives on its culture of warmth and generosity, and tipping aligns perfectly with this ethos. The Occidental Costa Cancun is renowned for its beautiful surroundings, stunning beachfront, and diverse dining options, all of which can be enhanced by the connections you forge with the staff. By showing appreciation through tips, you can enjoy a more tailored experience, ensuring that your time in this tropical paradise is not just a vacation, but a truly unforgettable getaway.
Hack #16 Keep an Eye on the Weather
When planning your stay at Occidental Costa Cancun, it’s essential to keep an eye on the weather forecast, as Cancun’s tropical climate can bring unexpected rain showers. Fortunately, the resort is well-equipped to ensure that your holiday remains enjoyable, even on those overcast days. Guests have reported that the planned activities are adaptable and often include engaging indoor options, which can be a delightful way to pass the time. From culinary classes that allow you to immerse yourself in local flavors to entertaining evening shows that highlight the region’s rich culture, you’ll find plenty of avenues to enjoy your stay without being hindered by the weather.
Flexibility is key when it comes to making the most of your vacation at Occidental Costa Cancun. While sunny beach days are ideal, don’t let a little rain dampen your spirits. Instead, embrace the opportunity to explore the resort’s indoor amenities or join in on organized activities that can foster camaraderie with fellow guests. The vibrant atmosphere, even when the skies are gray, ensures that fun and relaxation are always within reach. So, keep your plans adaptable, and you might just discover a new favorite experience that you wouldn’t have considered otherwise!
Hack #17 Stay Hydrated and Snack Smart
At Occidental Costa Cancun, one of the most valuable hacks to enhance your stay is to prioritize hydration and smart snacking. The tropical climate in Cancun can be quite warm, making it essential to keep your body well-hydrated. Take advantage of the convenient pool and beach bars, where you can order refreshing drinks throughout the day. Whether you prefer a classic margarita or a fruity mocktail, the staff is always ready to serve you, ensuring you stay refreshed while lounging by the azure waters.
Additionally, don’t miss out on the complimentary snacks available throughout the resort. These light bites are perfect for keeping your energy levels up as you explore the stunning beach or partake in various activities. From fresh fruits to savory treats, snacking smart can elevate your experience, allowing you to indulge in the flavors of the region without overindulging. Balancing hydration with healthy snacking will not only keep you feeling your best but also allow you to fully enjoy your sun-soaked getaway at this beautiful Cancun gem.
“Occidental Costa Cancun” Amenities
Accessible rooms, Pool, Beachfront, Breakfast included, Non-smoking rooms, Laundry Service, Concierge, Suites, Meeting rooms, Banquet Room, Internet, Kids Activities, Room service, Wheelchair access, Restaurant, Bar/Lounge, Spa, Wifi, Public Wifi, Dry Cleaning, Business center, Fitness center, Air conditioning, Family Rooms, Multilingual Staff, Smoking rooms available, Refrigerator in room, Minibar, Conference Facilities, Babysitting, Safe, Flatscreen TV, Breakfast Buffet, Poolside Bar, Private Balcony, Outdoor pool, Breakfast Available, Parking, Facilities for Disabled Guests, Housekeeping, Kids Club, Sauna, Aerobics, Baggage Storage, Car Hire, Currency Exchange, Diving, English, Entertainment Staff, Evening Entertainment, Facial Treatments, Fitness Classes, Fitness / Spa Locker Rooms, 24-Hour Front Desk, Gift Shop, Head Massage, Ironing Service, Kid-Friendly Buffet, Massage, Pool / Beach Towels, Shops, Snack Bar, Spanish, Sun Loungers / Beach Chairs, Sun Umbrellas, VIP Room Facilities, Beach Access
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